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Segwik for Chambers & Associations

Signature Experiences

Your members deserve better than a login wall and a PDF directory. Signature Experiences is the most elegant experience a chamber has ever put in front of its members — your name on every screen, your programs inside it, your staff running it, and Segwik still making the introductions underneath.

The first five minutes

It begins the way a good
chamber president would.

Nobody fills in a form and lands on an empty dashboard. A new member is welcomed by a person, shown what is already open to them, and handed to someone whose job is to look after them.

A welcome from the president
Have a look around
Book a welcome coffee
Your board liaison
Minute one

A note from the president, signed by name. Not a confirmation email from a system.

01

A person, not a receipt

The president welcomes them himself, and says so.

02

Everything is already open

Events, the directory, the resources — nothing is held back pending approval.

03

One thing worth doing first

A welcome coffee with a board member who already knows the town.

04

Somebody is expecting them

A named liaison, told they joined, in touch within a day.

And then, every time they come back

One question, asked properly.

Not a menu of modules. The portal opens by asking what they are working on, who they are trying to meet, or what they need right now — and answers it from inside the membership.

your member portal
Member portal home
01

It looks like you

Your logo, your colours, your programs. Nobody opens it and thinks they are using somebody else's software.

02

It needs no training

Members do not get a manual. They get a screen that tells them what to do next, and they do it.

03

It earns the visit

Every time they come back there is something new worth seeing — a person, an opportunity, a number.

Let's be clear about what this is

Three things this is not.

Not a CRM No pipelines, no activity logging, no chasing staff to keep records clean.
Not a ChamberMaster replacement Replace it if you want to. You do not have to, and we do not start there.
Not a GrowthZone replacement Same answer. Signature Experiences can take on more over time, at your pace.
What it actually is
A member connection management tool, with a portal around it.

The connections are still the product. The portal is where your members live while it happens.

The whole product in one line

Member Engagement, plus your own portal.

Included in full

Member Engagement

Automatic introductions, who is attending, and the follow-up afterwards. Every part of it, unchanged.

+
What this adds

A custom member portal

Your branding, your directory, your programs, your events, and a staff workspace behind it.

What your members see

A place they have a reason
to come back to.

Every screen below belongs to your organization. The member never sees Segwik — they see their chamber, working better than it ever has.

The directory

Finally searchable, finally used.

Every business in the organization, by name, trade or town. Member to member is the fastest referral there is — and until now it was a PDF nobody opened twice.

member directory
Member directory
My Value

Renewal stops being a guess.

Referrals passed to them, directory exposure, event seats, spotlights — each line priced at what it would have cost to buy elsewhere. When the invoice arrives, the answer is already on the screen.

my value
My Value
Opportunities

Everything you have open, in one place.

Committee seats, member spotlights, speaking slots, sponsorships. Most of it fills by word of mouth today — which means it fills with the same handful of people every year.

opportunities
Opportunities
Your programs

The work you are proudest of, where it belongs.

Scholarships, expos, community initiatives — carried inside the portal with dates, eligibility and how to apply, instead of buried three clicks deep on the website.

programs
Chamber programs
Ask a member

Ask a member before you Google it

The answer to most business questions is already in the directory, and the person giving it takes the call because they are both members.

ask a member
Ask a member before you Google it
Events

Events worth turning up to

Tap any event to see who is going — and who the organization thinks they should meet while they are there.

events
Events in the member portal
News

News and announcements

Press, event recaps, new members joining. What the organization wants them to know, where they will actually see it.

news
News and announcements
Get involved

Get involved

An item for the auction, a few hours at an event, a seat on a committee. What is needed right now, and what it goes towards.

get involved
Get involved
Messages

Everything you have sent them

Email, text and portal notices in one place, so nothing the organization sends gets lost in a busy inbox.

messages
Member messages
Resources

Learning and resources

What was covered at the last breakfast, who to ask when they are stuck, and the four short guides most members never finish.

resources
Learning and resources
Leadership

The people who run it

Officers and the executive director — the people accountable for the organization’s direction this year.

leadership
Leadership
Your listing

Their listing, built out free

They fill it in before they ever pay, and it publishes the moment their membership is active.

your listing
Member listing
Sponsors

Your sponsors, properly shown

The companies underwriting the year get a real page, not a logo strip nobody scrolls to.

sponsors
Chamber sponsors
Who is coming

Who is coming

The guest list before they commit, and the handful on it worth their ten minutes.

who is coming
Who is coming to an event
Board of directors

The people who give their time

Every board member and committee chair with the business they run — so a member knows exactly who to ask, and the board gets the recognition it is owed.

board of directors
Board of directors
Why it feels different

Built to a standard
your members will notice.

Most member software was built for the back office and handed to the members afterwards. This was built the other way round.

The member portal on a phone

Designed for the phone they are holding

Not a desktop page squeezed down. The phone layout is its own design, because that is where a member checks who is coming to Thursday's breakfast.

Nothing to learn

No manual, no onboarding webinar, no help desk. Every screen says what it is and what to do next, in plain words.

Your brand, not ours

Segwik's name is not on it. Members experience your organization getting dramatically better at its job.

Fast enough to be used daily

Pages open immediately. A member who waits is a member who stops coming back.

What your staff see

The side your office runs on.

Members, events, dues, the board, and whatever is waiting on somebody today. One workspace instead of four tabs and a spreadsheet.

Staff portal

The day, in one place

Member count, who is on the board, what needs answering, and the quick actions staff do most often.

staff portal
Staff dashboard
Members

Every member, one list

Everybody paid up and in good standing, with board, trial members, prospects and event guests a tab away.

members
Staff member list
Events

Who registered, who paid

Open any event for the venue, the headcount deadline and the attendee list, and chase the unpaid without leaving the page.

events
Events and registrations
Coffees

Welcome coffees

Who is hosting, who is matched, who has not booked yet — kept three months ahead so the invitations send themselves.

coffees
Welcome coffees
Messages

Every message, sent and received

Email, text and portal notices in one log, with what was automatic and what a person sent.

messages
Staff messaging
Dues & renewals

What is owed, who is lapsing

Outstanding, past due, collected this year and the renewal rate — including the members whose reminder emails are bouncing.

dues & renewals
Dues and renewals
Settings

Who can do what

Roles, permissions and the organization’s own details — plus the messages that send themselves.

settings
Staff settings
Before you ask about price

Three things worth knowing.

Your members do not need accounts

A 600-member chamber does not buy 600 Segwik accounts. The organization pays for the network. Members create their own account only if Segwik becomes useful to them personally.

Adoption does not raise your bill

Price follows the size of your network, not how many people logged in. Getting members active is the whole point — it should not be the thing that costs you more.

You never pay for both

Signature Experiences already includes Member Engagement in full. There is one price, in four bands, not two stacked on top of each other.

Next step

Tell us how many members you have.

That is genuinely the first question. From there it is a short conversation about whether you want the connections activated, or the whole organization running on Segwik.