Replatform with Segwik

You’ve outgrown your old stack. Not your ambition.

This Isn’t Starting Over. It’s Starting Right.

Replatforming isn’t a reset—it’s a release.

You didn’t build your business just to chase workarounds. You didn’t spend years customizing tools—just to feel stuck inside them.

You built something meaningful. Now it’s time to build the system that truly supports it.

“We’re done duct-taping solutions.”

“We’re ready to scale with elegance.”

“We want a system that amplifies who we are.”

Segwik gives you the power to unify what matters:

  • Your team’s efforts
  • Your customer’s experience
  • Your vision for what comes next
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Not just functionally.
Emotionally. Strategically. Intelligently.

You Already Have a Platform

Your Gmail. Your calendar. A booking link. A website. A CRM you were told to use. Most businesses already have a “platform”—just not one that works together. And that’s the problem.

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Nothing talks to each other.

There’s no shared flow, no system holding it all together.

You’re the glue.

“You’ve paid for licenses and modules you never use.”
“You’ve hired admins just to keep things working.”
“You’ve layered tool after tool just to stay afloat.”
And still, the experience—for your staff and your customers—feels harder than it should.

That’s not failure.

That’s a system that has reached its limit.

Segwik brings it all together—so your business can finally move as one.

What Replatforming with Segwik Unlocks

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Unified Simplicity

One platform to manage follow-ups, forms, messaging, payments, tasks, portals, and more—designed to work together from day one.

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Smart, Human-Centered Automation

AI that helps your team show up at the right time, with the right tone, and never drops the ball.

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Visibility Without Complexity

See where every lead stands, what every customer needs, and how your team is performing—without digging through tabs or exports.

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Personalized Journeys at Scale

Build follow-up sequences that feel custom. Segment audiences by behavior. Create dynamic experiences without dev hours.

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A System You’ll Love to Use

No certifications. No clutter. Just an interface that feels like it was built for you—and your next big leap.

The Customer Journey Framework: How We Solve, Not Just Setup

At Segwik, we don’t just configure tools.
We reimagine the flow of your business—through the lens of the Customer Journey Framework.

This framework is how we approach every engagement, every replatform, every transformation.

If you can map how people move through your business, you can design systems that move with them.
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Here’s how it works:

1

Capture with Purpose

We start by understanding how leads and opportunities enter your world. Forms, referrals, landing pages, DMs—whatever the source, we unify and standardize your intake.

2

Nurture with Intention

No more forgotten follow-ups or ghosted prospects. We design relationship flows that guide contacts through education, trust-building, and timely re-engagement—automatically, but with a human touch.

3

Convert with Clarity

From proposal to payment, we build frictionless sales flows that reflect your offer, your tone, and your operational preferences. Quotes, calls, invoices—connected.

4

Deliver with Consistency

Client success is baked into the system. Onboarding sequences, task management, content delivery, and communication rhythms happen by design, not memory.

5

Retain with Strategy

We install renewal workflows, satisfaction check-ins, upsell triggers, and referral campaigns—so your relationships continue to pay dividends.

This isn’t just a process—it’s a philosophy. It keeps your customers seen, your team focused, and your growth aligned. Whether you're scaling service delivery, tightening a sales process, or redefining your client experience, our Customer Journey Framework ensures one thing: You don’t just get a platform. You get a business that flows.

What If We Already Have a CRM?

That’s one of the most common questions we get.
If you’re already using Salesforce, HubSpot, or Zoho, you might wonder why you’d need anything else. But most CRMs weren’t built to manage personalized follow-ups, automated onboarding, or customer-facing experiences.

Segwik fills those gaps.

It connects where your CRM stops—helping you deliver smarter journeys, build branded portals, and automate interactions that feel human.

Segwik doesn’t always replace your CRM. Sometimes, it extends it.

Segwik as an Add-On, Not a Replacement

Digital transformation doesn’t always mean tearing everything down. It often means connecting the dots, filling in the gaps, and building smarter workflows around what’s already working.

Segwik plays well with others. Whether it's automating follow-ups, powering client portals, or streamlining onboarding, Segwik complements your existing stack without adding complexity.

The result? A connected system that actually works the way you do—without the sprawl.

Introducing Bolt-Ons: The Building Blocks of Modern Business

Segwik is modular by design. We call these components bolt-ons—because they attach seamlessly to your existing business operations and evolve with you as you grow. Each bolt-on is built to drive action, not just track it. They’re configurable, composable, and designed to feel like your business—not just another app layer. You don’t have to rip and replace. You just need to bolt on the pieces that move you forward.

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Customer Portal Bolt-On

Secure login area for clients to access documents, updates, status, and more—connected directly to your CRM or forms.

Onboarding Bolt-On

Automated welcome sequences, task flows, and content delivery that make starting with you smooth and professional.

E-Services Bolt-On

Let customers request support, book consultations, submit forms, or purchase packages—completely self-serve.

Applications Bolt-On

Create structured intake flows for leads, job applicants, partner requests, speaker submissions, and more—complete with tagging and automation.

AI Customer Experiences Bolt-On

Enhance follow-up and personalization with AI-generated summaries, prompts, and timing recommendations to improve engagement.

E-Commerce Bolt-On

Sell services, subscriptions, or digital products—without spinning up a full-blown Shopify store or custom dev.

Referral & Affiliate Tracking Bolt-On

Run affiliate or influencer programs with tracked links, attribution dashboards, and automated payout logic.

Referral Management Bolt-On

Track referrals from clients or partners, assign source tags, and automate follow-up or reward flows.

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Bolt-On Preview

Employee Onboarding Bolt-On

Bring structure and clarity to new team member onboarding with checklists, content delivery, and role-specific workflows.

Vendor Onboarding Bolt-On

Collect required documentation, assign expectations, and automate vendor setup through a streamlined intake flow.

Internal Request & Workflow Bolt-On

Streamline internal operations with custom request forms, routing logic, and internal task assignment.

Knowledge Base & Resource Hub Bolt-On

Give your clients or team access to curated support docs, how-tos, and SOPs in a searchable, permission-based portal.

Client Feedback & Survey Bolt-On

Collect satisfaction surveys, project reviews, and NPS-style feedback—triggered at key touchpoints and tied to customer records.

Policy Acknowledgment & Compliance Bolt-On

Send policies or internal updates, track team acknowledgment, and log confirmations for audits or documentation.

Knowledge Check / Certification Bolt-On

Deliver quizzes, validate understanding, and issue digital credentials or progress tracking for internal or external users.

Renewal & Retention Bolt-On

Monitor contract expirations or service terms, trigger renewal sequences, and automate client engagement before churn risk rises.

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The Process

1
Discovery Session

We unpack your current architecture, goals, and friction points

2
Blueprint Creation

You get a mapped plan for what replatforming looks like

3
Migration & Transformation

We move data and reimagine systems in one clean flow

4
Deployment + Support

Your team gets training, documentation, and confidence

5
Ongoing Growth

Tap into tokens, strategy sessions, and community as you expand

The People Behind the Platform

When you replatform with Segwik, you don’t get a portal login and a pat on the back.

You get a dedicated strategist who sees what’s working—and what’s holding you back.

Together, we:

  • Audit your existing setup
  • Identify systems waste and complexity
  • Rebuild smarter workflows
  • Transfer and transform your data
  • Create a Relationship OS that reflects how your business actually works

You don’t just migrate. You evolve.

For the Leader Who Sees What’s Possible

Segwik Replatforming is made for those who are:

  • Vision-led, but blocked by tech that can’t keep up
  • Scaling fast—and tired of stitching together “almost solutions”
  • Ready to reclaim time, consistency, and clarity
  • Committed to delivering a better experience—for team customers
  • Building something that deserves better infrastructure

Real Results, Powered by Segwik

Here’s how a few forward-thinking companies have transformed their operations by rebuilding on Segwik:

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Simplex Modular Homes

From scattered inquiries to structured sales flow.

We helped Simplex implement a full contact management system, automate lead intake through custom-built forms, and streamline their quoting and reporting process.

Now, every open house registration, builder application, and request-for-info flows through a centralized, intelligent system—giving them visibility, speed, and scalability.

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Business Legal Management

Turning transparency into client trust.

We designed a secure, client-facing portal that displays real-time usage of legal subscription hours.

Clients now know exactly what they’re getting, and the firm has a structured system to manage renewals, service delivery, and engagement—without manual tracking.

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Eagle AV Rental

Self-serve meets serious tech.

For Eagle AV, we’re building a fully automated customer checkout and reservation system connected to their proprietary inventory database.

Customers can browse, reserve, and schedule professional-grade AV gear—all without internal staff intervention. It’s smart, efficient, and built to scale.

They're proof of what happens when business vision meets the right platform.

You bring the model. We build the system to match.
Your customers feel the difference. So does your team.

Are You Ready to Build Without Limits?

Segwik isn’t just another tool. It’s the system your business has been waiting for.