◦ MORTGAGE BROKERS SOLUTION 6

Strengthen Follow-Up on Loan Decisions


Rejection Fallout

45% of borrowers feel abandoned after loan rejections due to poor follow-up, leading them to seek other lenders. (National Mortgage Professional)

Lost Referrals

32% of approved clients don’t receive follow-up communication after approval, missing opportunities for repeat business or referrals. (Realtor.com)

Trust Breakdown

57% of brokers say inconsistent follow-up on loan rejections breaks down trust and makes re-engagement difficult. (Chris Allard Mortgage)

Automated Follow-Up Sequences

  • Automates personalized follow-ups for both approvals and rejections.
  • Keeps clients engaged after receiving loan decisions.
  • Reduces the need for manual follow-ups.

Customized Approval or Rejection Workflows

  • Guides clients through next steps after loan approval.
  • Provides re-engagement strategies for rejected clients.
  • Ensures no opportunity is missed after loan decisions.

Re-Engagement Campaigns for Rejections

  • Automatically sends re-engagement campaigns to rejected clients.
  • Offers guidance on improving chances for future approval.
  • Keeps clients engaged, even after rejection.

Client Education Follow-Ups

  • Sends valuable information on alternative loan options.
  • Helps clients understand next steps in their journey.
  • Ensures clients feel supported and engaged throughout the process.

Referral and Repeat Business Management

  • Tracks approved clients for future follow-ups.
  • Encourages satisfied clients to refer family and friends.
  • Expands business opportunities through referral channels.