Rejection Fallout
45% of borrowers feel abandoned after loan rejections due to poor follow-up, leading them to seek other lenders. (National Mortgage Professional)
Lost Referrals
32% of approved clients don’t receive follow-up communication after approval, missing opportunities for repeat business or referrals. (Realtor.com)
Trust Breakdown
57% of brokers say inconsistent follow-up on loan rejections breaks down trust and makes re-engagement difficult. (Chris Allard Mortgage)