◦ LAW FIRMS SOLUTION 6

Build Stronger Relationships with Automated Follow-Ups


Increased Satisfaction

Strong follow-up systems can increase client satisfaction by up to 30%, leading to more referrals. (Source: Crisp)

Client Retention

68% of clients leave law firms due to perceived indifference or lack of communication. (Source: GrowLawFirm)

Repeat Business

Consistent follow-up is critical for retaining clients and driving repeat business opportunities. (Source: GrowLawFirm)

Automated Client Follow-Up Campaigns

  • Automates long-term follow-up campaigns for client engagement.
  • Keeps clients updated on case progress or deadlines.
  • Prevents cases from being forgotten, ensuring stronger relationships.

Multi-Channel Follow-Up Options

  • Allows follow-ups via email, text, and phone calls.
  • Centralizes communication across all channels.
  • Increases client satisfaction through consistent check-ins.

AI-Supported Follow-Up Suggestions

  • Uses AI to recommend optimal follow-up touchpoints.
  • Suggests updates, legal insights, or check-ins for each client.
  • Optimizes client nurturing for long-term relationship building.

Task Automation for Nurturing

  • Integrates follow-up tasks into daily workflows seamlessly.
  • Reminds lawyers to check in with clients for ongoing cases.
  • Keeps nurturing efforts organized and consistent.

Client Engagement Metrics

  • Tracks engagement frequency with each client over time.
  • Helps adjust follow-up processes to improve communication.
  • Ensures clients feel valued throughout legal proceedings.