The Customer Journey is Broken: How to Fix the System

Amanda Rosa
03:26PM Tue January 11, 2022

Join us today at 1 PM for Pete Romano’s newest event: The Customer Journey is Broken: How to Fix the System on the C-Suite Network’s Executive Briefings. Learn how to recognize what’s broken in your own journey and how to fix it. With over 86% of buyers willing to pay more for a better customer service experience, it’s time you engage with these high-value prospects. You can’t afford to miss this presentation.

The Customer Journey is Broken: How to Fix the System

Events

How to Overcome Bad Business Strategies and Plug Your Leaking Small Business Bucket

Pete Romano
08:29PM Wed March 23, 2022

What is “Small Business Leaky Bucket Syndrome” and do you have it? Learn more in our latest Segwik Community blog post by Pete Romano. He discusses his latest Executive Briefings with CIBN Connect and self-imposed business bad habits. This is the perfect place to begin your “Business Spring Cleaning.” How to Overcome Bad Business Strategies and Plug Your Leaking Small Business Bucket

How to Overcome Bad Business Strategies and Plug Your Leaking Small Business Bucket

Events

Segwik’s Pete Romano Latest Executive Briefing With CIBN Connect

Amanda Rosa
08:24PM Wed March 23, 2022

Segwik’s Pete Romano Latest Executive Briefing With CIBN Connect

Pete Romano’s Executive Briefings continued this March 10th with CIBN Connect. CIBN encourages its members to focus on their business while taking advantage of their multiple events to network - and the pandemic hasn’t slowed them down.

Email and Text Message Blasts

Email and Text Message Blasts

Amanda Rosa
05:29 PM Tue December 21, 2021

Email and text message blasts are the perfect way to both keep your customers in the loop and keep you in the forefront. Inform clients about sales, upcoming products, or wish them a happy birthday. Schedule as much or as little as you want your brand to say. Segwik also allows for the creation of multiple audiences, so you can even tailor your messaging to directly target different contacts.

Understanding Customer Pain Points and Motivations

Customer Journey

Understanding Customer Pain Points and Motivations

Pete Romano
02:47 PM Tue October 5, 2021

Begin your customer journey by understanding your customers. By identifying their various pain points and motivations, you can better understand purchasing habits, predict future purchases, and more. When creating your journey, maps, and buyer personas, it’s important to keep these points in mind. Go deeper into your customers and understand their purchasing habits and motivations, in our featured blog series on The Customer Journey.

Pete Romano Interview with Mark Boundy

Pete Romano Interview with Mark Boundy

Amanda Rosa
01:14 PM Tue October 5, 2021

Segwik’s Pete Romano joined C-Suite Radio’s Mark Bounds on his podcast, ValuClarity. Topics ranged from CRM initiatives to helping clients achieve success. They discussed Segwik’s featured Customer Journey management, plus Romano’s goals for the future. Boundy’s podcast delivers business solutions and growth. Combined with Romano’s insight on customer outcomes, this episode is a must-listen for business owners. Find out what Boundy called “powerful stuff” and why you need to invest in a CRM.

The Customer Journey: Mapping Your Journey

Customer Journey

The Customer Journey: Mapping Your Journey

Pete Romano
03:21 PM Thu September 9, 2021

Creating your Customer Journey Map gives you a chance to visually explore how customers engage with your company. Go deeper into a customer journey map, what they are and how to create one, in our featured blog series on The Customer Journey.

Industry Myths: Being a Business Owner Means Having To Do It All

Industry Myths: Being a Business Owner Means Having To Do It All

Pete Romano
02:54 PM Thu September 9, 2021

We all have twenty-four hours in a day. Business owners work at least twenty of those hours. Between running a business, paperwork, staffing, and a million other things entailed in running a business, the hours just slip away. What does being a business owner truly mean? Is it synonymous with working non-stop? This week in our Industry Myths series we discuss: Being a Business Owner Means Having To Do It All.

Website Update - Knowledge Base

Website Update - Knowledge Base

Pete Romano
01:43 AM Tue August 24, 2021

Designed to keep you both informed and in the loop, our knowledge base is available 24/7. Whenever you need it and always on your schedule.

Contact List Views

Contact List Views

Pete Romano
01:22 AM Tue August 24, 2021

Segwik Developers are excited to announce the newest addition to the software - Contact List Views. You will now be able to create and view filtered lists on any basis you wish to create.

Software Update - Email and Text Message Blasts

Software Update - Email and Text Message Blasts

Pete Romano
10:09 PM Mon August 23, 2021

Create marketing campaigns that allow you to build momentum and seal the deal. Build and nurture relationships with branded emails and SMS messaging.

Segwik's First Knowledge Transfer Event

Segwik's First Knowledge Transfer Event

Pete Romano
09:04 PM Sun August 22, 2021

The Segwik Team is thrilled to announce the next step in CRM education - The Knowledge Transfer Event. Learn the ins-and-outs of Segwik and take control of your customer journey.